Privacy Policy

Last updated: December 29, 2024

Introduction

Resonate ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or subscribe to our SMS messaging service.

Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Name, phone number, and email address that you voluntarily provide when subscribing to our SMS updates.
  • Usage Data: Information about how you interact with our website.

SMS/Text Messaging

When you opt-in to receive SMS messages from Resonate, you agree to receive promotional text messages about upcoming events, lineup announcements, and related updates.

How You Can Opt-In

You may opt-in to receive SMS messages from Resonate through the following methods:

  • By completing the SMS signup form on our website at resonatedance.com, which includes a checkbox where you explicitly consent to receive promotional text messages
  • By texting the keyword JOIN to our phone number
  • By providing your phone number and written consent at our in-person events

Terms of SMS Service

By providing your phone number and consenting to receive messages, you understand that:

  • Message frequency varies (approximately 2-8 messages per month)
  • Message and data rates may apply
  • You can opt-out at any time by replying STOP
  • You can get help by replying HELP
  • Consent is not a condition of purchase

Mobile Information Sharing

We do not share, sell, rent, or trade your mobile phone number or any personal information collected through our SMS program with third parties for marketing or promotional purposes. Your information may only be shared with service providers who assist us in delivering SMS messages (such as our messaging platform provider), and they are contractually obligated to keep your information confidential and use it only for the purpose of providing services to us.

How We Use Your Information

We use the information we collect to:

  • Send you SMS notifications about events and updates you've opted into
  • Respond to your inquiries and provide customer support
  • Improve our services and user experience
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

  • Opt-out of SMS messages at any time by replying STOP
  • Request access to your personal information
  • Request correction or deletion of your personal information
  • Withdraw consent for data processing

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Resonate
Nashville, TN
Email: hello@resonate.events

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.